Política de privacidad

Last updated: June 2, 2026

TidyRide operates this store and website. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, contact us, or use our services.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

We may collect personal information when you visit our store, place an order, contact us, or interact with our website. This may include:

- Contact information such as your name, email address, phone number, billing address, and shipping address.
- Order information such as the products you view, add to cart, purchase, return, exchange, or cancel.
- Payment information processed securely through our payment providers. We do not store full credit card details on our own servers.
- Account information if you create an account, such as your login details, preferences, and settings.
- Communication information you provide when contacting customer support.
- Device and usage information such as IP address, browser type, device information, pages visited, and website activity.
- Cookie and tracking information used to improve the shopping experience, analyze store performance, and support marketing when applicable.

How We Use Your Information

We use your personal information to:

- Process and fulfill your orders.
- Arrange shipping and delivery through our fulfillment partners.
- Provide customer support.
- Send order confirmations, shipping updates, and tracking information.
- Improve our website, products, and customer experience.
- Detect and prevent fraud, abuse, or unauthorized activity.
- Comply with legal obligations.
- Send marketing communications when allowed by law or when you have opted in.

How We Share Your Information

We may share your personal information with trusted third parties only when necessary to operate our business, including:

- Shopify, which powers our online store.
- Payment processors used to securely process payments.
- Fulfillment and shipping partners such as Zendrop.
- Email and customer support services.
- Analytics and marketing service providers.
- Legal or regulatory authorities when required by law.

We do not sell your personal information.

Shopify

Our store is powered by Shopify. Shopify may collect and process personal information to provide ecommerce services, improve its platform, prevent fraud, and support the operation of our store.

Your information may be processed by Shopify and its service providers in countries outside your own. For more information about how Shopify handles personal information, you may review Shopify’s Privacy Policy.

We may use cookies and similar technologies to:

- Remember your preferences.
- Keep items in your cart.
- Analyze website traffic.
- Improve website performance.
- Provide relevant marketing when applicable.

You can disable cookies through your browser settings, but some parts of the website may not work properly.

Marketing

If you subscribe to marketing emails or promotions, we may send you updates, offers, and product information.

You can unsubscribe at any time by using the unsubscribe link in our emails. Even if you unsubscribe from marketing, we may still send you non-promotional emails related to your orders or account.

Data Retention

We keep your personal information only as long as necessary to process orders, provide support, comply with legal obligations, resolve disputes, prevent fraud, and maintain business records.

Security

We take reasonable steps to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website is not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Your Rights

Depending on where you live, you may have the right to:

- Request access to the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Request a copy of your personal information.
- Object to or restrict certain uses of your information.
- Opt out of certain marketing or targeted advertising practices.

To exercise your rights, contact us using the email below.

International Transfers

Your personal information may be transferred, stored, or processed outside your country of residence, including in countries where our service providers operate. When required, we use appropriate safeguards for international data transfers.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of those third-party websites. We recommend reviewing their privacy policies before providing any personal information.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or business operations. The updated version will be posted on this page with the new “Last updated” date.

If you have questions about this Privacy Policy or want to exercise your privacy rights, you can contact us at:

Email:
jorgelugafi13@gmail.com

Brand:
TidyRide